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mydevices portal purge policy

moody
Level 1
Level 1

if an employee is terminated - and removed from active directory - how do we remove any and all devices they registered via the mydevices portal?

3 Replies 3

Gagandeep Singh
Cisco Employee
Cisco Employee

There is an option in ISE  "Purge portal-user information for LDAP/AD users after 'x' days of inactivity"

Days of inactivity indicates that the user has not logged into any portal for the specified number of days.

Guest Access > Settings > Guest Account Purge policy.

Regards

Gagan

rate as correct if it helps!!!!

I guess I'm not sure what to put for inactivity - If it's a 2 week vacation I wouldn't want their devices deleted - yet if they've been fired I wouldn't want their devices still on the next day.

are there api's written for this type of thing?

In that case, you might have to monitor those clients and manually delete those endpoints.

Still in order to look for any API thing. Would suggest to open up a case in TAC for further analysis.

Currently we have this option to purge inactive accounts.

Regards

Gagan

ps : rate if it helps!!!!