05-15-2023 06:32 PM
i create a admin users by 「Select from Network Access Users」option.
but when i finished create a 30 users, i can see only 3 users at admin users.
(CLI command -> application configure ise -> 15 -> in here, i can see all of the users)
so i delete all of the users at GUI, but half of the users is still exist at CLI. (no users at GUI
and when i check the network access users, admin users is activative by checkmark.
so i can not delete the user that have checkmark (at GUI admin users there is no admin users)
when i try to delete users, this message is displayed
my ise is primary secondary with ise 3.1 patch 5
Solved! Go to Solution.
05-15-2023 07:26 PM
I can't replicate this issue (at smaller scale) and I can't find any known bugs that fit the description. Although it's not listed as a bug fixed in patch 6, I would suggest installing the latest patch (as TAC will likely ask you to do the same). I would also try using a different browser and/or Private or Incognito mode to ensure there's no browser cache issue.
If all else fails, you will likely need to open a TAC case to investigate further.
I've never worked with any customers that create Admin users from the Network Access Users, so I don't know how often this feature is used. Most customers I've worked with authenticate the Admin users against an external identity store like AD.
05-15-2023 07:26 PM
I can't replicate this issue (at smaller scale) and I can't find any known bugs that fit the description. Although it's not listed as a bug fixed in patch 6, I would suggest installing the latest patch (as TAC will likely ask you to do the same). I would also try using a different browser and/or Private or Incognito mode to ensure there's no browser cache issue.
If all else fails, you will likely need to open a TAC case to investigate further.
I've never worked with any customers that create Admin users from the Network Access Users, so I don't know how often this feature is used. Most customers I've worked with authenticate the Admin users against an external identity store like AD.
06-13-2023 05:16 PM
when i login the problem's account, i can delete the users.
I think the cause is the primary secondary configuration.
I have deployed ISE in three environments: production, testing, and disaster, but only in production(primary secondary).
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