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Non Compliant PC but fw enabled

Hello, 

 

I have a pc that fails posture. 

The condition it fails is firewall. 

Mandatory
Failed
fw_enabled_v4_fw_ANY_ANY_ANY

 

On the pc though the fw is open

 

FWEnabled1.png

 

From the DART I see errors like that

 

2021/02/25 15:50:57 [Error] aciseagent Function: GetCurrentUserName Thread Id: 0xE10 File: c:\temp\build\thehoff\negasonic_mr30.550195061902\negasonic_mr3\posture\ise\libcommoncpp\impersonateuser.cpp Line: 34 Level: error  Failed to find an active session.. 
2021/02/25 15:50:57 [Error] aciseagent Function: GetCurrentUserName Thread Id: 0xE10 File: c:\temp\build\thehoff\negasonic_mr30.550195061902\negasonic_mr3\posture\ise\libcommoncpp\impersonateuser.cpp Line: 37 Level: error  Failed to find session after enumerating each session.. 
2021/02/25 15:50:57 [Warning] aciseagent Function: SwiftHttpRunner::timer_callback Thread Id: 0xE10 File: c:\temp\build\thehoff\negasonic_mr30.550195061902\negasonic_mr3\posture\ise\libswift\swifthttprunner.cpp Line: 337 Level: warn  Failed to obtain loggedIn user info, aborting discovery.. 
2021/02/25 16:15:29 [Error] nacapi Function: CNacApiShim::StatusNotification Thread Id: 0x146C File: c:\temp\build\thehoff\negasonic_mr30.550195061902\negasonic_mr3\posture\ise\nacshim\nacshim.cpp Line: 232 Level: error StatusNotification invalid state.
2021/02/25 16:15:29 [Error] nacapi Function: CNacApiShim::StatusNotification Thread Id: 0x146C File: c:\temp\build\thehoff\negasonic_mr30.550195061902\negasonic_mr3\posture\ise\nacshim\nacshim.cpp Line: 232 Level: error StatusNotification invalid state.
2021/02/25 16:15:29 [Error] nacapi Function: CNacApiShim::StatusNotification Thread Id: 0x146C File: c:\temp\build\thehoff\negasonic_mr30.550195061902\negasonic_mr3\posture\ise\nacshim\nacshim.cpp Line: 232 Level: error StatusNotification invalid state.
2021/02/25 16:15:29 [Error] nacapi Function: CNacApiShim::StatusNotification Thread Id: 0x146C File: c:\temp\build\thehoff\negasonic_mr30.550195061902\negasonic_mr3\posture\ise\nacshim\nacshim.cpp Line: 232 Level: error StatusNotification invalid state.
2021/02/25 16:36:37 [Error] nacapi Function: IpcWrap::_recv Thread Id: 0x146C File: c:\temp\build\thehoff\negasonic_mr30.550195061902\negasonic_mr3\posture\ise\nacshim\ipcwrap.cpp Line: 106 Level: error Failed to read packet length: -6 - Connection Aborted.
2021/02/25 16:36:37 [Error] nacapi Function: IpcWrap::_recvThread Thread Id: 0x146C File: c:\temp\build\thehoff\negasonic_mr30.550195061902\negasonic_mr3\posture\ise\nacshim\ipcwrap.cpp Line: 342 Level: error _recv returned: -6 - Connection Aborted.

What might be wrong?

 

Thanks and regards, 

Konstantinos

6 Replies 6

Mike.Cifelli
VIP Alumni
VIP Alumni

In my experience those conditions can be tricky.  Are you simply trying to ensure that clients have a local firewall enabled and running? If so, my suggestion would be to identify the target service within services and create a service condition.  For example, here is a service condition that checks to ensure McAfee HIPS is running:

svc_cond.PNG

 

HTH!

Hello, 

 

Actually the condition is working fine for the rest of the PCs, but there is this one that while the fw is enabled ISE show that the condition is not met.

Mike.Cifelli
VIP Alumni
VIP Alumni

Are all of the module versions and configuration the same across the board? Have you attempted to uninstall/reinstall on the troubled client?

Hello Mike, 

 

The uninstall/reinstall did not change the result.

This machine is Windows 8 the others are windows 10

Mike.Cifelli
VIP Alumni
VIP Alumni

Are you running the same AC module & compliance module versions on both the Win10 & Win8 clients? For the Win8 would it be possible to utilize another check that would meet the firewall check requirement? IMO you have other options.  However, your best bet may be to generate a DART bundle and engage with TAC.

Hello, 

 

The modules are the same. 

I will look into the different version of the rule. 

I have uploaded the DART and the errors from AnyConnect_ISEPosture.txt, but i do not recognize if they are relevant.