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Not able to list Authorization profiles in ISE UI

Version: 3.0.0.458

Steps to reproduce:

1. Create a new network device profile with vendor as Other

2. Create authorisation profile by selecting newly created device profile

3. Delete network device profile

4. Not able to see any authorisation profile

Seeing below exception on my ISE
2021-06-01 11:22:55,860 ERROR [admin-http-pool26][] cpm.admin.nsf.stub.NSFUiAuthZProfile -:admin:::- failed to retrieve NAD profile with id de2cd7af-dc2d-4c39-bc6c-4aa46e5c1aad
java.lang.NullPointerException
at com.cisco.cpm.admin.nsf.stub.NSFUiNadProfile.<init>(NSFUiNadProfile.java:63)
at com.cisco.cpm.admin.nsf.stub.NSFUiAuthZProfile.setNadProfileId(NSFUiAuthZProfile.java:256)
at com.cisco.cpm.admin.nsf.action.NSFHelper.getStdAuthZProfiles(NSFHelper.java:2163)
at com.cisco.cpm.admin.nsf.action.NSFAuthZProfileAction.loadGridData(NSFAuthZProfileAction.java:4604)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.cisco.cpm.admin.infra.spring.ISEAdminController.performExecution(ISEAdminController.java:181)
at com.cisco.cpm.admin.infra.spring.ISEAdminController.handleRequest(ISEAdminController.java:123)
at org.springframework.web.servlet.mvc.SimpleControllerHandlerAdapter.handle(SimpleControllerHandlerAdapter.java:52)
at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:1038)
at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:942)
at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:1005)
at org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:897)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:634)
at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:882)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.cisco.cpm.admin.infra.utils.UserInfoFilter.doFilter(UserInfoFilter.java:156)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.cisco.cpm.admin.infra.utils.NavigationalViewPreferencesFilter.doFilter(NavigationalViewPreferencesFilter.java:100)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:712)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:459)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:384)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:312)
at com.cisco.cpm.admin.infra.utils.WebRequestForwardingFilter.doFilter(WebRequestForwardingFilter.java:43)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.owasp.csrfguard.CsrfGuardFilter.doFilter(CsrfGuardFilter.java:88)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.cisco.cpm.admin.infra.utils.WebCleanCacheFilter.doFilter(WebCleanCacheFilter.java:44)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.cisco.cpm.rbacfilter.AccessCheckFilter.doFilter(AccessCheckFilter.java:75)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.cisco.cpm.admin.infra.utils.LogFilter.doFilter(LogFilter.java:83)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.cisco.cpm.admin.infra.utils.RequestHeaderRefererValidationFilter.processRequest(RequestHeaderRefererValidationFilter.java:53)
at com.cisco.cpm.admin.infra.utils.RequestHeaderRefererValidationFilter.doFilter(RequestHeaderRefererValidationFilter.java:39)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.cisco.cpm.admin.infra.utils.RequestHeaderValidationFilter.doFilter(RequestHeaderValidationFilter.java:138)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.cisco.cpm.admin.infra.utils.RequestHeaderSanityFilter.doFilter(RequestHeaderSanityFilter.java:115)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.cisco.cpm.admin.infra.utils.UserInfoFilter.doFilter(UserInfoFilter.java:156)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.cisco.cpm.admin.xss.XssCheckFilter.doFilter(XssCheckFilter.java:133)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.cisco.cpm.admin.infra.utils.LoginCheckFilter.doFilter(LoginCheckFilter.java:346)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.cisco.cpm.admin.infra.utils.ParamFilter.doFilter(ParamFilter.java:73)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.cisco.cpm.admin.infra.utils.CommonRequestParameterFilter.doFilter(CommonRequestParameterFilter.java:69)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.cisco.cpm.admin.infra.utils.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:123)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.cisco.cpm.admin.infra.utils.NavigationalViewPreferencesFilter.doFilter(NavigationalViewPreferencesFilter.java:100)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.cisco.ise.tomcat.xss.FilePathCheckFilter.doFilter(FilePathCheckFilter.java:72)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.cisco.cpm.admin.infra.utils.ResponseHeadersFilter.doFilter(ResponseHeadersFilter.java:63)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.cisco.cpm.admin.infra.utils.RequestDecodingFilter.executeNextFilter(RequestDecodingFilter.java:142)
at com.cisco.cpm.admin.infra.utils.RequestDecodingFilter.doFilter(RequestDecodingFilter.java:93)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:202)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:666)
at org.apache.catalina.valves.RequestFilterValve.process(RequestFilterValve.java:348)
at org.apache.catalina.valves.LocalAddrValve.invoke(LocalAddrValve.java:51)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:139)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92)
at com.cisco.ise.tomcat.valves.GuestVlanUrlRedirectValve.invoke(GuestVlanUrlRedirectValve.java:80)
at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:240)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74)
at org.apache.catalina.valves.MethodsValve.invoke(MethodsValve.java:52)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:367)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:860)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1598)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)

Please help me in recovering this.

1 Accepted Solution

Accepted Solutions

lrojaslo
Cisco Employee
Cisco Employee

Hello,

 

This behavior needs to be reported directly with TAC to address a new defect (if not opened already), this is not a common or expected behavior.

View solution in original post

2 Replies 2

lrojaslo
Cisco Employee
Cisco Employee

Hello,

 

This behavior needs to be reported directly with TAC to address a new defect (if not opened already), this is not a common or expected behavior.

Currently I don't have support contract. I am not able to open a support case.