Ping Cisco Secure ACS Solution Engine

[aalsayed]

1- i installed Cisco Secure ACS Solution Engine wiht V3.3 and i can access through http port 2002 but i cant ping it from any where in network but the server can ping every thing ,, is this normal.

2- if i cant ping it haw i can define the service keeplaive to load balance 2 ACS engine using CSS

[a.kiprawih]

Hi,

Once ACS is configured properly, you can always ping the server, just like other network host/device.

Check your ACS network configuration again. You shouldn't get timeout if your ACS is properly configured.

ACS Appliance 3.3:

http://www.cisco.com/en/US/partner/products/sw/secursw/ps5338/products_installation_guide_chapter09186a0080235f77.html#wp1065366

Doc for CSS Keepalive:

http://www.cisco.com/en/US/partner/products/hw/contnetw/ps789/products_tech_note09186a0080093ded.shtml

Rgds,

AK

[a.kiprawih · Accepted solution]

By the way, I forgot that ACS 3.3 appliance has a built-in CSA. This agent is enabled by default. It explains why you can't ping it.

To disable/enable it, go to "System Configuration - Appliance Configuration". Enable/disable the CSA Enabled check box as required.

http://www.cisco.com/en/US/partner/products/sw/secursw/ps5338/products_user_guide_chapter09186a008023361d.html#wp859228

Rgds,

AK

[aalsayed]

Dear Sir

thnx .. it is working now