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Problems renewing ISE licenses

JlLanbase
Level 1
Level 1

Hi, 

We have a customer who purchased renewal ISE Premier licenses for 1500 users.
These licenses appear in the Smart Account.
When registering the token in the ISE, it appears:

JlLanbase_0-1686830973467.png

Why consume Essential if the licenses purchased are premier?
And why does the device admin license appear out of compliance?

Thanks.

 

 

 

1 Accepted Solution

Accepted Solutions

poongarg
Cisco Employee
Cisco Employee

It looks like you are on ISE 3.0 P4 or P5. The issue is already addressed in patch 6:

https://bst.cisco.com/bugsearch/bug/CSCwb64656

Regarding Device license shows out of compliance, which means there is no device admin license on the CSSM or may be there is shortage of this license.

 

View solution in original post

1 Reply 1

poongarg
Cisco Employee
Cisco Employee

It looks like you are on ISE 3.0 P4 or P5. The issue is already addressed in patch 6:

https://bst.cisco.com/bugsearch/bug/CSCwb64656

Regarding Device license shows out of compliance, which means there is no device admin license on the CSSM or may be there is shortage of this license.