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"Browser not suppoted" error on MacBook

maf_1
Level 1
Level 1

I am doing posture on MacBook using Cisco ISE. When MacBook opens redirect URL, it says "Browser not supported". I have tried downloading Google Chrome and make it default browser, but it still opens the pop up on safari. Both Chrome and Safari are on the latest version. Anyone else faced this problem? Wireless Solution is Cisco Meraki.

7 Replies 7

marce1000
VIP
VIP

 

         - What version of MacOS and ISE are  you using ? 

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

mac OS is the latest release and ISE is 3.0

macOS 12.0 Monterey

Saurabh Dhakate
Cisco Employee
Cisco Employee

Is this error seen on ISE Posture tile? If so, could you please generate a DART bundle and share it? 

https://community.cisco.com/t5/security-documents/how-to-collect-the-dart-bundle-for-anyconnect/ta-p/3156025

no Saurabh. It happens when redirect URL is pushed on MAC. 

Ok. So I assume error is occurred during installing AnyConnect through Client Provisioning. Could you share the error screenshot for better clarity?