Reason for backup failures in ACS 5.2

[glearmon]

Does anyone know how to find the logs that show why a backup in ACS 5.2 has failed ?

Backup logs just show 'backup failed' which isn't too helpful.

thanks,

G

[Tarik Admani]

What you can do is ssh into the appliance and go into the acs-config mode (using your web creds for the login) then you will have to bump up the logging for the runtime process, and catch the problem and then grep through to see why the backup failed.

let me know if you need help with the steps.

thanks,

Tarik

[glearmon]

Thanks, that might work for initial troubleshooting  but we cant keep logging level elevated all the time in production.

regs.,

Garrey

[jrabinow]

try running the following command at the CLI while the backup is in progress:

show logging system tail

should display some system messages produced during the backup