Remove San Jose from Locations ISE 2.3

[roger perkin]

I am setting up ISE in the UK and the default location for a sponsor user is San Jose, 

I have added a new Location in the UK but cannot delete San Jose. 

Where is it referenced and where is the default location set for creating a sponsor user

[jacob.fredriksson]

I think it's referenced under any of the Sponsor Groups.

[roger perkin]

After a while of searching for it, I just created some new Sponsor groups and just use some new locations

Thanks

[roger perkin]

Thanks, after a while of searching it out, I created a new sponsor group and a new location and it's working fine

[Arne Bier]

I managed to delete San Jose when I was running ISE 2.2 but since 2.3 I can't seem to find any reference to it in any of the Sponsor Groups.  I have created a new Location and I am using that. No probs.  But still ... it bothers me to have the San Jose Location hanging around.  I must have spent over half an hour looking around and drilling into every little config on the Sponsor Portal.  Of course the ISE error messages are hopeless.  They don't give any hints.

[mikasinocencio]

It's on the disabled sponsor groups:

Work Centers>Guest Access>Configure>Sponsor Groups

Then navigate on all the Default groups and delete the "San Jose"on the "Configure Guest Types at:"option:

1.

2.

*Note - Create a new location first before deleting "San Jose" so that the field will not be blank.

After removing on all Default Sponsor Groups, you can now delete San Jose on Work Centers>Guest Access>Settings>Guest Locations and SSIDs.

If you still can't delete "San Jose", check your "Managed Accounts" for guest. It might have been referenced on guest accounts (look for "San Jose" on the Location Column and just delete the user account).