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SMS with language specific characters

770801tvdhaar
Level 1
Level 1

Hi,

 

We sending credentials for self registered guests via SMS. I'm I right in thinking that the SMS provider should supply the API syntax for encoding language specific characters like åäö or is this something that ISE should encode?

 

Regards

Tyrone

1 Accepted Solution

Accepted Solutions

hslai
Cisco Employee
Cisco Employee

The available options are in Tables 1 and 2 at Configure SMS Gateways to Send SMS Notifications to Guests.

UTF-8 characters usually sent fine. In the past, I've only seen some issues with multi-byte characters in certain SMS gateways.

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3 Replies 3

hslai
Cisco Employee
Cisco Employee

The available options are in Tables 1 and 2 at Configure SMS Gateways to Send SMS Notifications to Guests.

UTF-8 characters usually sent fine. In the past, I've only seen some issues with multi-byte characters in certain SMS gateways.

sorry for my ignorance but what is url-encode? In the $message$ guests are going to use characters like åäöÅÄÖ to create their accounts and ISE needs to url-encode these characters so then look decent in the sms.

 

How to do this properly? 

what is url-encode?

See HTML URL Encoding Reference

In the $message$ guests are going to use characters like åäöÅÄÖ to create their accounts and ISE needs to url-encode these characters so then look decent in the sms.

 

How to do this properly? 


This can vary by SMS gateways so best to try it out yourself with the particular SMS provider you are planning to use.