SNS-3615 console port is not responding

[cciesec2011]

I have a brand new Cisco SNS-3615 and I am able to get the CIMC up and running and I can re-image the appliance through the CIMC interface.  However, I connect my Windows 7 PC to the console port of the 3615 using the Cisco blue cable and putty terminal and I can't get serial console to work properly.  I just get garbage from the console terminal.  I checked the forum and it said that I need to disable serial over LAN in CIMC but I can't seem to find that option anywhere.  Anyone with actual experience on the SNS-3615 with a working console?

I've ruled out the cable and the PC because I can console into the Cisco router and Cisco ACS server without any issues.

Thoughts?

[cciesec2011]

the link is https://208.74.205.244/t5/identity-services-engine-ise/ise-serial-console-rj-45-port/td-p/3892072 but I can't seem to find where to disable Serial over LAN.

[Damien Miller · Accepted solution]

To enable serial console in new 3615/3655/3695 appliances you need to disable Serial-over-LAN setting in CIMC CLI. If you have access to the CIMC via your browser though, you can access the java KVM.  The other alternative it so just plug in a keyboard and mouse.  So two options to avoid the "serial" port. 

demo-cimc# scope sol
demo-cimc /sol # show
Enabled Baud Rate(bps) Com Port SOL SSH Port
------- --------------- -------- -------------
yes 115200 com0 2400
demo-cimc /sol # set enabled no
demo-cimc /sol *# commit
demo-cimc /sol # show
Enabled Baud Rate(bps) Com Port SOL SSH Port
------- --------------- -------- -------------
no 115200 com0 2400

https://community.cisco.com/t5/identity-services-engine-ise/do-the-new-ise-3600-series-appliances-support-serial-console/m-p/3903511#M29416

[cciesec2011]

Thank you.  After setting "set enabled no", I can now access the serial console port.  I wish Cisco did it as the default.