cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
777
Views
0
Helpful
1
Replies

Sponsor guest creation Debugs..

Peter Saltarelli
Cisco Employee
Cisco Employee

Hello,

Issue with sponsor portal creating guest users. This works most the time but we see random behaviors of sponsors creating an account and screen just spins. No error message on GUI and account is never created.

We also see creating a bulk amount of users (24 users) or importing users that take up to 90 seconds to complete.

I have the debugs enabled for sponsor and any guest portal I can find.

The debugs look like gibberish to me.. Any advise on what to look for or if you want to take a look I attached the guest.log.

user = rosebud

time she imported a guest list of 24 users = 2016-03-29 20:19:39

she kept trying different things until it showed the 90 second delay.

Thanks,

Peter

1 Accepted Solution

Accepted Solutions

Jason Kunst
Cisco Employee
Cisco Employee

This is a public forum not sure if you want to put your logs here best bet is to work through the technical assistance Center for any debug troubleshooting help

View solution in original post

1 Reply 1

Jason Kunst
Cisco Employee
Cisco Employee

This is a public forum not sure if you want to put your logs here best bet is to work through the technical assistance Center for any debug troubleshooting help