06-13-2017 06:42 AM
Hi All,
A customer wants to offer sponsored guest access to their network as follows:
I create a sponsor group and make sure the "View/Print guests' passwords" is unchecked.
The sponsor can notify the guest via email and only the guest receives the credentials.
Is it possible to notify the guests automatically and not have the sponsor copied in the email?
Furthermore, we have seen strange behaviour in the pages, for example in the screenshot above, IE occasionally requires the sponsor email as well (we see the text box bellow the "Email" check box requiring the sponsor's email address). Can this behaviour indicate an issue with caching issues on the client?
ISE is 2.2 patch 1
Kind Regards,
Panos
Solved! Go to Solution.
06-13-2017 07:03 AM
I think the problem is there is no way to control that copying of the sponsor even if you don't give them the ability to notify them selves via the sponsor portal it's still sent out
I understand the issue not saying it's a defect looks like a possible enhancement to get the correct behavior
Please let us know what ID the tech gives you
06-13-2017 06:48 AM
Please work with the technical assistance center as it seems like there's a conflict of settings not working correctly
To me seems like there's a bug here
06-13-2017 06:52 AM
Thanks Jason!
The idea is that if the "view/print" box isn't checked, then the sponsor should not be copied in the email to the guest, right?
Regards,
Panos
06-13-2017 07:03 AM
I think the problem is there is no way to control that copying of the sponsor even if you don't give them the ability to notify them selves via the sponsor portal it's still sent out
I understand the issue not saying it's a defect looks like a possible enhancement to get the correct behavior
Please let us know what ID the tech gives you
06-13-2017 06:52 AM
I assume you're using version 2.2
06-13-2017 06:53 AM
Yes, 2.2 patch 1.
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