Hello,
when creating a guest account i'm unable to modify it's validity duration from the date menu, for example, it is not possible to shorten the validity period from the default days related to the group.
I'm always promped "mobile number not present or mobile number not valid" although mobile number is not mandatory during account creation.
What am i missing? Is it a bug? The configuration seems to be correct.
Any ideas?
Thank you
Bye
Hi @Arne Bier ,
Ise version is 3.1 p8, and i have 3 different groups, a sponsor user can create only the guest type he's assigned, in the example the default is set for 7 days.
Following the error, but as you can see the mobile number is not mandatory (no *)
Doesn't look healthy at all. May I recommend that you create a new Guest Type and Guest Portal(keep the current stuff in place). I wonder if by creating new/fresh Guest Type, that these issues disappear. I doesn't appear as if you have misconfigured it. Having said that, maybe you can share your config for your current Guest Portal (Registration Form "Settings" tab) and Guest Type for which you are having these weird issues.
Hi @Arne Bier ,
we don't use guest self registration, we are using sponsor portal for the creation.
following the screenshot of the configuration:
as far as i now i don't see any error, and the issue is appearing for every guest type in the deploy.
At the moment i can create a new guest type just for test...
thank you
Bye
