Upgrade ACS from 4.1.1.23 to version 4.2.1.15

[Jose Luciano]

Hi.

I have installed ACS  Windows 2003 R2 Services Pack 2.

I am upgrading of version 4.1.1.23 to version 4.2.1.15. Recommended by Cisco.

Before of update everthing works fine.

After of upgrade, this does not authenticate user, sends the next message "External user not found", "Authentication session invalidated" and "internal error".

The mapping is ready. annex image.

Someone can tell me what happens?

Thanks.

[Javier Henderson]

You will want to set the service level detail to full (System Configuration -> Service Control), reproduce the problem, then get a package.cab file and look in the auth.log file for the dialog between ACS and the external user database you have configured on ACS.