Upgrading to ISE 1.3 error ISE Global data upgrade failed!

[KiloBravo]

HI,

Has anyone come across this issue? when upgrading, it seems to start all well but then this happens:

- Data upgrade step 40/67, CertMgmtUpgradeService(1.3.0.616)... % Error: ISE Global data upgrade failed!

Rolling back the configuration database...
Starting application after rollback...

% Error: The node has been reverted back to its pre-upgrade state.
% Application install or upgrade cancelled.

I've also upgraded it to the latest patch and tried again but to no avail. This is an appliance (3415) that came shipped with 1.2. It's not been configured other than the initial cli wizard. I've upgraded a fair few appliances but I haven't seen this issue come up before. Any thoughts? 

Thanks in advance for any info...

[Venkatesh Attuluri · Accepted solution]

If this is a test setup then you can do fresh ISE install.back up existing config and restore it to 1.3. If its production then contact TAC

[KiloBravo]

Yes did that in the end, forgot to update.