11-29-2011 02:04 PM - edited 02-21-2020 10:26 AM
hey guys,
I can login our old acs url web and look around but i can't find where is the contract number in order to the service request with cisco tac.
look for help.
thanks
Solved! Go to Solution.
11-29-2011 02:09 PM
In ACS 4.x you can not check the contract and serial nunber through GUI or CLI. You need to check that internally.
In ACS 5.x you can atleast check the serial number via CLI
ACS# Show UDI
SPID: CSACS-1120
VPID: V01
Serial: XXXXXXX506L
Regards,
Jatin
11-30-2011 05:13 AM
Unfortunately there is no way to check serial number from GUI.
Regards,
Jatin
11-29-2011 02:09 PM
In ACS 4.x you can not check the contract and serial nunber through GUI or CLI. You need to check that internally.
In ACS 5.x you can atleast check the serial number via CLI
ACS# Show UDI
SPID: CSACS-1120
VPID: V01
Serial: XXXXXXX506L
Regards,
Jatin
11-29-2011 02:13 PM
how do i find the serial number in GUI since I will have to talk to Server team in orderto login CLI.
I prefer use GUI ?
thanks Jatin!
11-30-2011 05:13 AM
Unfortunately there is no way to check serial number from GUI.
Regards,
Jatin
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