803 Router is Visible in Unconnected Devices

falkaabi · ‎04-04-2005

I have Six 803 Cisco Router , they are Very much Reachable and i can see it Green , but it is showing in the Unconnected Devices, is there any way to get back these routers in Connected Devices and can i able to see it in the Layer 2 View of the Topology Service.

these is the sh ver command out put of the router.

RAS-REM-CL1>sh ver

Cisco Internetwork Operating System Software

IOS (tm) C800 Software (C800-OY6-MW), Version 12.2(19), RELEASE SOFTWARE (fc3)

Compiled Wed 13-Aug-03 00:07 by kellmill

Image text-base: 0x000F2000, data-base: 0x00769000

ROM: TinyROM version 1.4(1)

RAS-REM-CL1 uptime is 4 days, 6 hours, 23 minutes

System returned to ROM by unknown reload cause - reason ptr 0x1000, PC 0x0, addr

ess 0x0

System image file is "flash:c800-oy6-mw.122-19.bin"

thanks in Advance,

m.singer · ‎04-08-2005

I think the problem is that you dont have all the required patches on you NMS. If you are using Cisco Works you could download

the latest patches online by following process

Click on Device Manager --> Administration --> Package support updator

1. Click on Add package

2. Click on CCO click next

3. Click on upgrade Upgrade packages based on what is currently installed

4. Click on next

steve.busby · ‎04-10-2005

Hi Faisal,

For Campus Manager in LMS 2.2, you could try:

1) Ensure you have all the current IDUs and patches.

http://www.cisco.com/kobayashi/sw-center/sw-cw2000.shtml

2) Since Campus Manager determines layer 2 connectivity via CDP, CDP must be enabled globally and on each applicable interface.

Router(config)#cdp run

and on each interface:

Router(config-if)#cdp enable

3) Can the devices see each other via CDP?

Router# show cdp neighbor

4) I'm guessing these are in remote locations and centrally connected to central router--is this other router a Cisco router or some other vendor?

HTH

Steve