Solved: Accessing Cisco Active Advisor

JasonNowak94360 · ‎02-15-2022

Hello,

I was asked to post this question here regarding Cisco Active Advisor. I have never accessed the site before and am trying to do so for the first time. The AA site asks me to use my Cisco credentials. If I attempt that, it states that my username/password are invalid and to try again. My credentials work fine for accessing Cisco.com. I tried creating a new account from the page link to attempt to access it at all and I could not with brand new credentials either.

Does anyone know if something further needs to be done to access Active Advisor?

Thanks,

Jason

marce1000 · ‎02-15-2022

- It works for me with my Cisco ID , you may try to ask via caa-help@cisco.com

M.

-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

View solution in original post

marce1000 · ‎02-15-2022

- It works for me with my Cisco ID , you may try to ask via caa-help@cisco.com

M.

-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

JasonNowak94360 · ‎02-15-2022

Thanks much. I was able to get in with assistance from caa-help@cisco.com. Was using my login and not my CCOID. Just complete misunderstanding on my part.