Buy or Renew
Buy or Renew
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
1875
Views
0
Helpful
1
Replies

BBSM 5.3 SP1 - post charging problems

edgar.fando
Level 1
Level 1

‎07-11-2005 09:13 AM

We have the following problem:

We have many pms transactions every day, with a 0d 00h:00m:00s duration and a charge in the room's bill.

The hotel reports us that there are many guests that complains about they didn't use the internet service, but they have a charge in their bill.

Is there any issue reported about that situation? It seems that the BBSM makes charges randomly.

Thanks in advance.

Labels:
0 Helpful
1 Reply 1

pradeepde
Level 5
Level 5

‎07-15-2005 11:23 AM

I think this a problem with the PMS system. This PMS works with a third party PMS protocol. Please contact PMS vendor and ask forfurther details on how to configure PMS so that it can work with BBSM . I am sure that the problem is with the PMS configuration.

0 Helpful
Customers Also Viewed These Support Documents