Cisco LMS 3.1 new server - Restore Data

[Mo'ath Al Rawashdeh]

    Hello fellows,

Recently we had some problems on our CW LMS 3.1 server and had to format/re-install.

However, I am using the command below to do a restore but with no luck, and without being prompted for any errors on cmd (the command corrrect but with no effect):

NMSROOT\bin\perl "C:\Program Files (x86)\CSCOpx\bin\restorebackup.pl" -d C:\BKP

(BKP is the folder where the backup is stored).

Am I mistyping the command?

Your assistance is highly appreciated.

Moath.

[David Stanford]

Try doing it this way instead:

cd NMSROOT\bin

perl restorebackup.pl -d c:\BKP

[Mo'ath Al Rawashdeh]

Nothing happens. cmd does not prompt me for any errors.

One thing I think deserves to be mentioned, I have noticed that the text file "restorebackup.pl" is blank, while all other *.pl have scripts inside of them.

Any suggestions guys?

Moath.

[David Stanford]

Definitely should not be an empty script. Do you have another LMS server where you can get a copy of this script?

[Mo'ath Al Rawashdeh]

I replaced the file with the original file on the CW cd and seems to be back on the track

However, I am now recieving an error when I run the restore command:

ERROR(619): The C:\PROGRA~2\CSCOpx\backup\manifest\upm\database\upm_DbVersion.tx
t and C:\\BKP\upm\database\upm_DbVersion.txt files are not the same. Restore can
celled. Use -FORCE flag if you want to restore an older version of the database.

What could this be?

Moath

[Mo'ath Al Rawashdeh]

I replaced the file with the original file on the CW cd and seems to be back on the track

However, I am now recieving an error when I run the restore command:

ERROR(619): The C:\PROGRA~2\CSCOpx\backup\manifest\upm\database\upm_DbVersion.tx
t and C:\\BKP\upm\database\upm_DbVersion.txt files are not the same. Restore can
celled. Use -FORCE flag if you want to restore an older version of the database.

What could this be?

Moath

[David Stanford]

Are you trying to restore an older version of LMS into LMS 3.1?

[Mo'ath Al Rawashdeh]

Yes Davistan, as I previously mentioned that we had issues and had to format/re-install same version. But I'm not sure whether the components have been updated on the last server or not.

Thanks.

Moath

[David Stanford]

reinstall usually means the same version of LMS, but in this case you might be trying to restore a backup of an older version of LMS to a new version. You can try the -f option to force it.

[Mo'ath Al Rawashdeh]

When I force, I get the error below:

Files C:\PROGRA~2\CSCOpx\backup\manifest\upm\database\upm_DbVersion.txt and C:\B
KP\0\upm\database\upm_DbVersion.txt are not the same.
ERROR(637): The C:\BKP\0\upm\database\upm.txt file for upm does not exist. Canno
t determine where to restore the database. Restore cancelled.

Any ideas?

Thanks,

Moath