Cisco prime 3.10 GUI not working and failure in starting Database-help

[nawaf-albalushi]

GUI of Cisco prime not working find below NCS sstaus :

admin# ncs start

Starting Prime Infrastructure...

This may take a while (10 minutes or more) ...

====================

admin# ncs status
Health Monitor is running, with an error. ( [Role] Primary [State] HA not Configured )
initHealthMonitor(): can not start DB
Database server is stopped
FTP Service is running
TFTP Service is running
Matlab Server is running
Matlab Server Instance 1 is running
Matlab Server Instance 2 is running
Matlab Server Instance 3 is running
NMS Server is stopped.
WSA Service is stopped..
SAM Daemon is stopped.
DA Daemon is stopped.
Compliance engine is not running

Note : i ave tried NCS stop and start not working. also, i have tried to cleanup the DB still not working

[Flavio Miranda]

@nawaf-albalushi 

 Your best chance is circle around the posts here in the community with similar issue. This problem  would require a TAC but as PI is retired, the only option is find a solution around here.

I am suggestiong this one. 

https://community.cisco.com/t5/network-management/cisco-prime-3-5-ncs-application-won-t-start/td-p/4022616