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Cisco Prime alert Severity changing by policy is not working !!!

frickzzpv
Level 1
Level 1

Software Version - Cisco Prime 3.9.0.0.219

 

if i create a alarm policy to change the LINK DOWN alarm severity to minor (or any other ) which is Critical by default, Its not working properly all the time . its logs as minor sometime but,

Prime still alert with the default severity for some devices that is as Critical sometimes.

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