I'm running Prime Infrastructure 3.7 and the inline upgrade failed as shown below.
=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2021.02.24 17:04:19 =~=~=~=~=~=~=~=~=~=~=~=
application upgrade PI-Upgrade-36x_37x_to_3.8.0.0.310.tar.gz CCFTP
Save the current ADE-OS running configuration? (yes/no) [yes] ? yes
Generating configuration...
Saved the ADE-OS running configuration to startup successfully
Please ensure you have a backup of the system before proceeding.
Proceed with the application upgrade ? (yes/no) [yes] ? yes
DO NOT press ^C while the upgrade is in progress
Aborting upgrade with a ^C may leave the system in a unrecoverable state
Initiating Application Upgrade...
Stage 1 of 7: Transferring file ...
-- complete.
Stage 2 of 7: Unpacking file ...
-- complete.
*** System will reboot after a successful installation of this package ***
After reboot, please login again into the server to check status
Stage 3 of 7: Executing pre-install ...
[ERROR] This upgrade path is not supported. Please do a fresh installation of Prime Infrastructure 3.8 and restore either Prime Infrastructure 3.6 or 3.7 version backup. Refer the Cisco Prime Infrastructure 3.8 Administrator Guide section Backup and Restore.
% Pre-install step failed. Please check the logs for more details.
cc-prime/admin#
cc-prime/admin# show ver
Cisco Application Deployment Engine OS Release: 4.1
ADE-OS Build Version: 4.1.0.001
ADE-OS System Architecture: x86_64
Copyright (c) 2009-2019 by Cisco Systems, Inc.
All rights reserved.
Hostname: cc-prime
Version information of installed applications
---------------------------------------------
Cisco Prime Infrastructure
********************************************************
Version : 3.7.0 [FIPS not Enabled]
Build : 3.7.0.0.159
Have anyone experience this issue?
I don't have access to the VCenter to run a clean install and bring the backup.
