Hello :)
One of our clients have issues with Cisco Prime Infrastructures 2.0. Server is installed under VMware. And everything was working fine, up until some time ago, cause right now, there are no graphs under CPU or interface utilization. I can't see any data regarding those for past month.
I tried restarting Interface health deployment, nothing... It says its OK, however, no data
I tried restarting virtual machine, still nothing, no data.
I've checked licenses, they are OK, 95 out of 100 are used.
I've checked background tasks, they are enabled.
I've checked monitor configuration features, they are all good.
Everything seems to be working, but I get no data pulled.
I can see switches, I can see config, I get alarms if some interface goes down, I can see client count by association, I can do discovery, if I go to individual device, I can see which ports are up, which ports are down, which clients are associated with switch... However, I can not see any kind of pulled data. No CPU utilization, no memory utilization, no temperature,
Now, there is a thing that bugs me and that might be a problem. Not sure, so this is why I'm asking :)
They had some LMS installed with Cisco Prime Infrastructure. Not sure why, cause virtual machine was down, not working. So if it didn't work, its like it didn'e exist, but problems have appeared somewhere around when they deleted that VM... So, this might cause the problem? Again, not sure how cause VM was not powered on.
Do anyone have any idea what might be root of the problem? Thanks!
