Cisco Prime NCS couldn't add switches

[kerim mohammed]

                   Hi,

i just deployed Cisco Prime NCS server (soft appliance). i was able to add wireless controllers without problem. however, i couldn't add switches. it doesn't even send SNMP queries to the switches. per documentation, the product supports catalyst 6500,3550,3750 switches. what am i missing?

thanks,

Kerim

[jreekers]

Hi Kerim.

I would need more information to be able to assist with this.  Can you please answer the following:

1.  Step-by-step, how are you trying to add the switches?

2.  Are you seeing any error messages...if so...what is the message?

3.  Have you verified credentials?  What are the results?

4. (bonus) can you *manually* telnet/ssh to the switch and snmp poll it from the NCS?

Thanks,

-Joe