Cisco View 2811

[networking11]

Dear All,

I have updated Cisco view package as below from Cisco website,

below is my IOS Version, but i could not get the Cisco View of this device,

what could be the problem

Number of Packages Selected for Install : 1

For Product(s) : CiscoView

Install Invoked by user : admin

The Package(s) Selected for Install :

NGMARShare

Successfully installed packages (2):

NGMARShare(1.4) ,Rtr2800(8.0)

Installation Completed for : CiscoView

----------------------------------------

Cisco IOS Software

, 2800 Software (C2800NM-ADVSECURITYK9-M),

Version 12.4(10c)

[Joe Clarke]

Post the list of contents under NMSROOT/MDC/tomcat/webapps/CVng/WEB-INF/classes/com/cisco/nm/cvw/devpkgs and NMSROOT/www/classpath/com/cisco/nm/xms/psu/pkgs/cvw.

[networking11]

Dear Clarke,

Post delayed due Boss visit,

what is this NGMARshare, how it can be implemented

[Joe Clarke]

Shutdown Daemon Manager, then copy all of the .zip files from NMSROOT/www/classpath/com/cisco/nm/xms/psu/pkgs/cvw to NMSROOT/MDC/tomcat/webapps/CVng/WEB-INF/classes/com/cisco/nm/cvw/devpkgs. then restart Daemon Manager, and you should be able to view the 2800.

[networking11]

Dear Clarke,

following error is displayed after doing that copying

Message

Cannot find applicable device package for DEVICE.

This error could be due to one of the following:

- The device package for this device type is not installed.

- Device support for this device type is not available.

- You are trying to open a component inside a device.

To correct the problem, either install a device package for the device type, or open the parent device to manage the component.

[Joe Clarke]

Make sure the casusers group has full control over all of the .zip files in both directories.

[networking11]

Dear Clarke,

if u dont mind how can we conclude the above one

[Joe Clarke]

As I said previously, make sure the casusers group has full control over all .zip files in both directories. Post the output of:

cacls *.zip

From both directories.