10-07-2008 12:05 AM
I'm using Cisco Works v. 3.0. When I generate a report for with the following settings : [Inventory] [Chassis Summary Graph] some of the devices is without graphical data :
Total number of devices: 173
Devices with Graphical Data: 140
Devices without Graphical Data: 33 ( 172.25.180.45, 172.25.188.4...
If I then try to look one of the devices up using [Device Diagnostic Tool -> Device center] it responds without any problem.
Any ideas why some devices dosen't get displayed in the report?
Regards
Kim Holst, NSafe ApS
10-07-2008 07:33 AM
The devices without data have not had their inventory successfully collected. If you perform an inventory collection for one such device under RME > Devices > Inventory > Inventory Jobs, this problem should go away. However, if you get an error collecting this device's inventory, you may be seeing an RME or device bug.
10-07-2008 08:30 AM
also verify that none of the devices for which data is missing is listed in RME as an ALIAS, CONFLICTING or SUSPENDED devivce.
RME > Devices > Device Management
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