CiscoWorks LMS 3.2 Not sending mail

[ashley_dew]

HI,

I have got a CiscoWorks LMS which is not sending mail for HUM reports.

Here's the log that I receive when it is supposed to send the mail in smtp.log

[ Sun Oct 16 13:17:42 CAT 2011 ] INFO   [MailUtility : isMailServerWorking]  : The mail server [10.102.247.57] is responding

I can telnet to the server port 25. No authentication is required for sending mail to local domain.

There is a MacAfee Agent but it is configured to send mail.

I don't have a clue what is causing it.

Could you please help.

Thanks,

Ashley

[ngoldwat]

Hi,

Are other email messages being sent as expected? 

Do you have a size limit defined under CS > Server > Admin > System Preferences?

Have you verified the email leaves the LMS server?

Are there any related logs on you mail server?

Does the condition persist when you disable any host firewall and anti-virus agents?

Try some debugging: