CiscoWorks RME Daily Archive Poller Failure

[dhardy6786]

I'm running LMS 2.6 with RME 4.0.6.

The current situation is that the job simply fails, and doesn't appear to have polled anything.

Because I'm not aware of the exact service at fault, I stop and restart the CW daemon. This fixes the issue for a single daily run. All jobs after the first run fail.

I get a single email:

Hello,

The following is the status of your Change Poller based Collection job:

Job ID : 1015

Status : Job Failed

Description : System config polling job

Details : https://nms.ArkansasElectric.com:443/rme/DcmaJobDetails.do?jobid=1015.192

Start Date and Time : Thu Sep 04 17:00:21 CDT 2008

End Date and Time : Thu Sep 04 17:00:21 CDT 2008

RME Server Name/IP : nms.ArkansasElectric.com

Execution Summary

Pending : 0

NotAttempted : 0

Successfull : 0

Failed : 0

Partial Success : 0

I'm pretty sure this all began after we had a disaster in our data center. I know the server CW runs on went down without being properly shut down, so that probably has something to do with it.

Does anyone have any advice, or knowledge about how to remedy the situation?

Thanks,

Daniel

[scott.lorenzen]

What Daemon did you have to restart?

[dhardy6786]

This was a while back, but I'm pretty sure I was referring to crmdmgtd.

[scott.lorenzen]

Thank you. I have a little bat file for this. However, I will have to wait until after hours to run this since it shuts everything down and restarts it. I find it takes about 1/2 hour before the system is usable again.