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CNA 5.7 - unable to add members to a community

Pierre Dubois
Beginner
Beginner

Hello,

It’s not possible to add a member to a community when creating a new one. It seems that the protocol used to communicate with the devices is HTTP and not HTTPS. With 5.6.3, it works fine.

With 5.6.3

(on the one which it fails, we don't have access (WAN provider router))

With 5.7.5

Advanced tab on both version :

Any idea why it doesn't seem to be possible ?

Thanks,

1 Accepted Solution

Accepted Solutions

bllang
Beginner
Beginner

This is fixed in 5.7.6. It will be on the web site within the next day or so.

Thanks for alerting us to this and thanks for using CNA!

View solution in original post

24 Replies 24

cbialobzyski
Beginner
Beginner

Same issue. Not sure if it is all of 5.7 or just 5.7(5) which I just upgraded to.

Hopefully someone has a resolution

bllang
Beginner
Beginner

We will look at this ASAP. Thanks for posting.

Are you normally running CNA over port 80?

Yes. Have the defaults set http = 80 https = 443

Conrad Bialobzyski

Network Analyst

cbialobzyski
Beginner
Beginner

Here is the error that I get. I try adding the device to the community by right mouse clicking on it. I have no issues pinging or ssh'ing to the device

I assume if you change the config to run the web server on 443, adding it to

the community works?

From: cbialobzyski

Reply-To: "cisco-support@sgaur.hosted.jivesoftware.com"

Date: Thu, 05 Apr 2012 14:12:55 -0600

To: Blue Lang

Subject: - Re: CNA 5.7 - unable to add members to a

community

Home <>

Re: CNA 5.7 - unable to add members to a community

created by cbialobzyski

<> in Network Management

- View the full discussion

<>

Here is the error that I get. I try adding the device to the community by

right mouse clicking on it. I have no issues pinging or ssh'ing to the

device

https://supportforums.cisco.com/servlet/JiveServlet/downloadImage/2-3605190-

84820/283-600/cna3.JPG

<>

20/cna3.JPG>

Reply to this message by going to Home

<> Start a new

discussion in Network Management at Home

<>

ontainerType=14&container=2004

OK. When I re-enable "IP http server" it adds it.

I have a few other communities setup and they appear to have a mix of http and https showing for their communications

Oh.. Cisco Network Assistant requires the http server.. It won't work

without it.

From: cbialobzyski

Reply-To: "cisco-support@sgaur.hosted.jivesoftware.com"

Date: Thu, 05 Apr 2012 14:28:51 -0600

To: Blue Lang

Subject: - Re: CNA 5.7 - unable to add members to a

community

Home <>

Re: CNA 5.7 - unable to add members to a community

created by cbialobzyski

<> in Network Management

- View the full discussion

<>

OK. When I re-enable "IP http server" it adds it. I have a few other

communities setup and they appear to have a mix of http and https showing

for their communications

Reply to this message by going to Home

<> Start a new

discussion in Network Management at Home

<>

ontainerType=14&container=2004

I orignally had (and managed) this device in CNA and  had to change the IP address. After I changed the IP it neeeded to be added again.

What is odd is that I have other devices in the community that are communicating via HTTPS and have "no IP http server" configured

If "no IP http server" is configured, you will not be able to add the switch to the community.

Below screen shot shows the device list added to the community when "ip http server" configured.

When "no ip http server" is configured, observe the last device (WS-C3560X-24P) not getting detected in the screen shot below.

Can we mark this as answered?

Thanks!

Is this something that has changed? So now you cannot use https to connect, because I have been able to in the past? As mentioned I have communities that were setup in the past configured with the following

no ip http server

ip http authentication aaa

ip http secure-server

From the help... "Note: Network Assistant tries to connect to devices with HTTPS first. If it fails, it tries again with HTTP"

Unfortunately I don't have a clearer screen shot, over 90% of my deviced show connection HTTPS

Pierre Dubois
Beginner
Beginner

Hi,

Thanks everybody for all your replies.

It seems that HTTPS isn't available in that version. It was the case in the previous one. I assume it's a bug which should be fixed by Cisco asap. HTTP is disable for security purposes.

To close that topic, how can I be sure a TAC will be raised ? I don't have that privilege....

Thanks,

Can we consider that as a bug ? If yes, will it be fixed soon ?

Thanks,

Hello,

I am having trouble following the conversation. What is the bug? CNA should work on both http and https. Is some version of IOS not supporting https in the web server?

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