DFM email notifications.

[andrea.meconi]

Hi.

Can you suggest how to configure notification services for hardware failure only?

I'm using LMS 3.1 with DFM 3.1.3.

Many thanks.

Andrea

[Joe Clarke]

Hardware failures come in a number of forms. Do you just want to be notified if a device becomes unreachable?

[andrea.meconi]

Yes Joe, and hardware failure like a damaged power supply.

Many thanks.

Andrea

[Joe Clarke · Accepted solution]

Go to DFM > Notification Services > Event Sets, and check the boxes for StateNotNormal and OutOfRange. Then configure a Notification Group for that Event Set. That should provide you notifications for events relating to failing hardware, but it will also capture things relating to high temperatures as well.

[andrea.meconi]

Thanks Joe.

Andrea

[andrea.meconi]

Sorry Joe, I have another question for you!

Do you known if DFM reduces the number of mail if I disable monitoring of some entities like ISDN interface?

Thanks.

[Joe Clarke]

If you only enable notifications for the two events I mentioned, then you shouldn't get very many emails. Certainly nothing to do with ISDN.

[andrea.meconi]

Good!

I'm receiving this type of event with only StateNotNormal set checked:

ALERT ID = 00000RW

TIME = Fri 17-Jul-2009 18:16:42 CEST

STATUS = Active

SEVERITY = Critical

MANAGED OBJECT = c1841-S_Leonardo_Passiria

MANAGED OBJECT TYPE = Routers

EVENT DESCRIPTION = IF-c1841-S_Leonardo_Passiria/16 [BR0/1/0] [0473-659103]:OperationallyDown; IF-c1841-S_Leonardo_Passiria/15 [BR0/0/0:2]:BackupActivated; IF-c1841-S_Leonardo_Passiria/19 [BR0/1/0:2]:BackupActivated; IF-c1841-S_Leonardo_Passiria/18 [BR0/1/0:1]:BackupAct

Is it ok!?

[Joe Clarke]

You have too many boxes checked in your Notification Group. Make sure you uncheck the boxes under the alerts sections. That will get rid of these notifications.

[andrea.meconi]

Many many thanks for your patience Joe.

Andrea