error campus managment 5.2.1 - LMS3.2 - Windows 2003

[Pablo Trincado]

hi,

I update to campus managment to version 5.2.1, and after that restart server and services. in campus managment module I can´t see the "Recently Completed Jobs". The Best Practices and Deviation  Discrepancies are in 0, but before upgrade it had not 0.

and when I press in Start Data Collection and Start UT Acquisition i see a popup that said: Error while loading. Campus Manager Server may be down. Please check for Campus Manager Server Status in Common Services -> Server -> Admin -> Processes. If the process is down, restart it. Else try after sometime.

but the services is running!!

[Joe Clarke]

The Discrepancies and BPDs are stored in memory in Campus, and re-populated during each Data Collection.  It sounds like ANIServer is having problems.  Post the output of the pdshow command as well as the ANIServer.log and ani.log.

[Pablo Trincado]

thanks for your prompt response

I have attached files

[Joe Clarke]

You're seeing CSCtd49439.  If you contact TAC they can provide a patch to fix this bug.

[Pablo Trincado]

thanks for you response.