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Got error on SCABB3.1.5 when try to export subscriber data.

Detailerror

----------

Export Subscriber to "test.csv" failed

(Cannot find the operation exportToFile in com.pcube.management.smm.suu.SSUMBean)

----------

* Can't import CSV to subscriber

* Can't view report on subscriber/anonymous

SCE Version 3.1.5 Build 263

SCA BB version: 3.1.5 build 26

CM Version: 3.1.0 Build 7

SM Version: 3.1.0 Build 176 use pqi SCABB 3.1.5 build 25

2 Replies 2

jsivulka
Level 5
Level 5

Can't import subscriber CSV file - please try the bug CSCpu12054 and the error you are seeing seems to be related to the fact that you are running a newer version of the SCA BB console and an older version of the SM. We have been able to recreate the error using the SCA BB 3.1.5 and the SM 3.0.6 and 3.1.0.

Thank you for you reply i upgrade version the 3.1.5 and able to import via the sca bb

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