Solved: Help with CSCsr12929 Config collection job does not run

mladenp · ‎11-10-2010

Hello,

It looks like my CW have CSCsr12929:

LMS 3.0.1 RME Config collection job does not run.
Symptom: LMS 3.0.1 RME Config collection job does not run Conditions: System conf polling job scheduled at a past time couldn't be rescheduled to future time or deleted. As the result, new system conf polling job does not run. Workaround: Try deleting these jobs from dbreader, and retry the conf poller job - it works

Anybody have expirience with this workround ? Or it is only for TAC ?

Regards,

Mladen

Joe Clarke · ‎11-10-2010

This workaround is best done with TAC's help (to make sure the database doesn't get damaged). You can click the "Open Service Request" link in the Actions panel to open an SR from this CSC post.

Alternatively, you can upgrade to LMS 3.2, which contains the fix for this bug. LMS 3.2 can be downloaded from http://www.cisco.com/nmsevals/ . While this is an eval, installing it on top of a licensed LMS 3.0 will get you a licensed version of 3.2.

View solution in original post

Joe Clarke · ‎11-10-2010

This workaround is best done with TAC's help (to make sure the database doesn't get damaged). You can click the "Open Service Request" link in the Actions panel to open an SR from this CSC post.

Alternatively, you can upgrade to LMS 3.2, which contains the fix for this bug. LMS 3.2 can be downloaded from http://www.cisco.com/nmsevals/ . While this is an eval, installing it on top of a licensed LMS 3.0 will get you a licensed version of 3.2.