07-19-2011 02:52 AM
I have an issue installing LMS 4.0.1. LMS 4.0.1 installation is left with "file copy in progress". We waited for few hours and the process java.exe taking the cpu (among 45%).
After few tried, same problem occurs ...
Antivirus is correctly disabled (I checked the process), and the installation file was decompressed.
LMS 4.0 was correctly installed using R2 patch on Windows 2008 Server R2.
Regards,
07-19-2011 10:27 AM
Hi,
Is your server a 32 or 64 bit machine? Is the USERNAME=secadm a *local* admin as opposed to a user given local rights via the domain?
Here are the basic install best practices:
1) Install as a local administrator (this means create a local account Members Of "Administrators") and log in and use this account.
2) My Computer -> Properties -> Advanced -> Environment Variables
Set the USER TMP and TEMP to a shorten path like
C:\Windows\temp
3) Make sure you have FIXED pagefile size like 8182
My Computer -> Properties -> Advanced -> Performance Options -> Advanced
4) May need to reboot, certainly log out an back in to make sure step 2 applies.
5) Stop all anti-virus and firewall during the installation
* NOTES: Anti-virus can be re-enabled after installation, but you should EXCLUDE the NMSROOT directory as long as LMS is installed on the server. DEP should remain off (that is, set to only protect critical Windows system files) as long as LMS is installed on the server.
* If Internet Information Services (IIS) is detected on your system and if you have continued the installation with IIS services, you cannot use the port number 443 for HTTPS. Instead, you must use the port numbers ranging from 1026 to 65535 for HTTPS to avoid this conflict.
When performing the installation, make sure these two steps are followed:
* Install from original, locally attached media
* NEVER abort the installation after the installer says not to
It may not always be possible to install from original, locally attached media (especially on VMs). But you should avoid from installing over the network as hiccups can cause bad installations. If you are installing on a virtual machine, convert the DVD to an ISO image, then mount that within the VM.
Here is the document detailing all ports needed to be allowed (excluded from policy) for LMS 4.0
General Notes:
If you want to upgrade the operating system from Windows 2003 or Windows 2008 to Windows 2008 R2, you must first complete upgrading the operating system, and then install the LMS 4.0.x Windows 2008 R2 patch.
- You can install the LMS 4.0.x Windows 2008 R2 patch only on LMS 4.0.x and not on the lower version of LMS. - You cannot install Integration Utility and HP Open View 7.x or 8.x on Windows 2008 or Windows 2008 R2 servers.
Check out:
07-20-2011 12:51 AM
Hi,
it seems that we have all these prerequistes correctly configured. We opened a case through the Cisco support.
Regards,
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