Issue with CLI Access for Cisco Prime

[saiddiab1605]

Hello,

I am trying to upgrade Cisco Prime from version 3.8 to 3.10, but my CLI access is denied. The web access is working fine, but I canot Access the CLI using tools like PuTTY, for example. Could you please assist me in resolving this issue?

Thank you for your help.

[DanielP211]

Hello!

The user and password is different from the default for the GUI. The user is usualy admin (while on the GUI it is root - weird logic).

BR

[saiddiab1605]

Exactly, it's different. Do you have any way to access my Prime?