Job Browser Failing

[Ian Beck]

Hi,

When I select Job Broser I get the following crash, LMS 3.2, server has been restarted but I continue to get the error :

HTTP Status 500 -

---

type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

org.omg.CORBA.NO_MEMORY: Server-side Exception: java.lang.OutOfMemoryError: Java heap space
     sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
     sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)
     sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)
     java.lang.reflect.Constructor.newInstance(Constructor.java:494)
     org.jacorb.orb.SystemExceptionHelper.read(SystemExceptionHelper.java:223)
     org.jacorb.orb.ReplyReceiver.getReply(ReplyReceiver.java:321)
     org.jacorb.orb.Delegate.invoke_internal(Delegate.java:1074)
     org.jacorb.orb.Delegate.invoke(Delegate.java:939)
     org.omg.CORBA.portable.ObjectImpl._invoke(ObjectImpl.java:80)
     com.cisco.nm.cmf.jrm._JobIterHistStub.get_job_filter_pattern(_JobIterHistStub.java:82)
     com.cisco.nm.cmf.jrm.uii.JrmJobBrowserAction.getJobList(JrmJobBrowserAction.java:545)
     com.cisco.nm.cmf.jrm.uii.JrmJobBrowserAction.perform(JrmJobBrowserAction.java:365)
     org.apache.struts.action.ActionServlet.processActionPerform(ActionServlet.java:1786)
     org.apache.struts.action.ActionServlet.process(ActionServlet.java:1585)
     org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:491)
     javax.servlet.http.HttpServlet.service(HttpServlet.java:689)
     javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
     com.cisco.nm.cmf.util.AccessLogFilter.doFilter(AccessLogFilter.java:128)

note The full stack trace of the root cause is available in the Apache Tomcat/5.5.17 logs.

---

Apache Tomcat/5.5.17

Any ideas

Thanks

[Joe Clarke]

You may have so many jobs in the system that Tomcat is running out of memory trying to list them all.  Can you launch the RME Job Browser and clean up some of those jobs so that the CS Job Browser will launch?

[russnash]

I am getting the same message, but am unable to open RME job browser? How should I proceede?

[Joe Clarke]

This can be a dangerous step, but it can quickly clear out a lot of JRM jobs.  You must have a full LMS backup before trying this.

Shutdown jrm with the command "pdterm jrm".

Login to dbreader and run the following SQL query:

DELETE FROM JRM WHERE run_state != 0 AND run_state != 1 AND run_state != 9 AND (sch_type = 1 OR sch_type = 2)

Restart the Daemon Manager.

If you have any questions, you should contact TAC.  And again, make sure you have a full LMS backup before trying this.

[diegocuartero]

Hi,

I have the same problem, but with LMS 4.2.2.

My question is: why is this a dangerous step? What can occur in the worst case?

Thanks