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LMS 3.2 crash

Bethuelle
Level 1
Level 1

Hi,

I have CWLMS 3.2 installed and running. It was working perfectly until recently. It stopped sending mails. I logged into the server and discovered that the DCR server was said to be down or inaccesible.

What can be the problem?

2 Replies 2

AFROJ AHMAD
Cisco Employee
Cisco Employee

Hi,

Kindly send me the below information:

--output of pdshow

--ctm_config.txt (NMSROOT\CSCOpx\MDC\tomcat\shared\lib)

--md.properties.

--dcr.log and dcrserver.log

--screen shot of the Error

Thanks

Afroj

Thanks- Afroz [Do rate the useful post] ****Ratings Encourages Contributors ****

Hi Ahmad,

After some few checks, i discovered that the Apache Tomcat engine had stopped running. I tried rebooting the LMS 3.2 server and it solved the prob. So right everything is o.k. Thanks