11-12-2009 11:49 PM
Hi there,
in our systems (LMS 3.2 on Solaris 10 with about 1400 managed devices) we're having severe problems with scheduled start of data-collection.
DC does not start at scheduled time.
Troubleshooting steps performed:
- Reinit of Campus-DB
- Manual start of DataCollection
-> starts running and ends successfully
-> after that scheduled DC doesn't start
-> also manual DC does not start
- With maximal debugging only the following entries can be found in ani.log
*****
2009/11/13 08:42:40 RequestProcessor-10 ani CoreServiceModule: This is a full data collection 2009/11/13 08:42:40 RequestProcessor-10 ani WARNING AniLoadConfiguration: Discovery settings changed. Discovery restart requested. 2009/11/13 08:42:40 RequestProcessor-10 ani WARNING AniLoadConfiguration: rs.message--> Validating License... 2009/11/13 08:43:25 DFMPoller ani AniTimeLine: normal wakeUp 2009/11/13 08:43:25 DFMPoller ani AniTimeLine: Setting timeline to running 2009/11/13 08:43:25 DFMPoller ani DFMPollerTimeBaseImpl: ...isEnabled property of DFMPoller is set as :on 2009/11/13 08:43:25 DFMPoller ani DFMPollerTimeBaseImpl: DFM Poller is enabled, it will poll if a refresh is required / if any clients are open 2009/11/13 08:43:25 DFMPoller ani MESSAGE DFMPollerTimeBaseImpl: Starting performScheduleFunction of DFM Poller Fri Nov 13 08:43:25 CET 2009 2009/11/13 08:43:25 DFMPoller ani DFMPollerTimeBaseImpl: DFM Data refresh required check returns :false prevpolltime:Fri Nov 13 07:54:40 CET 2009 current time:Fri Nov 13 08:43:25 CET 2009 2009/11/13 08:43:25 DFMPoller ani MESSAGE DFMPollerTimeBaseImpl: Result from
isDFMDataRefreshRequired(): False
2009/11/13 08:43:25 DFMPoller ani MESSAGE DFMPollerTimeBaseImpl: Result from
TopoClientFinder.anyN_HopViewOpen(): False(checking topo necessary) 2009/11/13 08:43:25 DFMPoller ani MESSAGE DFMPollerTimeBaseImpl: Result from
TopoClientFinder.anyTopoClientOpen(): false
2009/11/13 08:43:25 DFMPoller ani MESSAGE DFMPollerTimeBaseImpl: Not executing DFMPoller because neither Topology clients nor N Hop clients are open 2009/11/13 08:43:25 DFMPoller ani MESSAGE DFMPollerTimeBaseImpl: ....so not updating Poll Time, as poll didnt actually happen 2009/11/13 08:43:30 DFMPoller ani AniTimeLine: Total memory: 225591296 2009/11/13 08:43:30 DFMPoller ani AniTimeLine: Free memory: 73514784 2009/11/13 08:43:30 DFMPoller ani AniTimeLine: starting sleep until: Fri Nov 13 08:49:30 CET 2009 because: Periodic sleep 2009/11/13 08:43:30 DFMPoller ani AniTimeLine: Setting timeline to idle Validating License... Validating License... Validating License... Validating License...
*****
We do not use DFM-Application (no sync between CS and DFM).
Do we run into a known problem?
Any suggestions for further troubleshooting?
Best Regards
Lothar
11-13-2009 08:17 AM
Post the daemons.log, and full ani.log after a successful manual Data Collection.
11-17-2009 06:32 AM
I just sent the logfiles via eMail (as logfiles contain confidential data).
Best Regards
Lothar
11-19-2009 05:40 PM
If you cannot post the files to the forum, please open a TAC service request so they can analyze the necessary data.
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