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Highlighted
Beginner

LMS 3.2 ERROR.....High severity alerts

Under high severity Alerts Its showing following Error

An exception occurred.Please check the AAD.log file for further details.

AAD log shows This

22-Oct-2012|10:48:17.625|ERROR|AAD|TP-Processor6|DeviceManager|getHighSeverityAlerts()|.|com.cisco.nm.trx.afd.AlertRenderer.AFDException

    at com.cisco.nm.trx.afd.AlertRenderer.ViewDataHandler.getAlertDataPortal(ViewDataHandler.java:986)

    at com.cisco.nm.trx.portal.DeviceManager.getHighSeverityAlerts(DeviceManager.java:66)

     at  org.apache.jsp.WEB_002dINF.screens.portal.view.DFM_005fHighSeverityAlertsView_jsp._jspService(DFM_005fHighSeverityAlertsView_jsp.java:374)

    at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)

    at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)

    at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:332)

    at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:314)

    at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:264)

    at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)

    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)

    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

    at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:692)

    at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:470)

    at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:405)

    at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:301)

    at org.apache.struts.action.ActionServlet.processActionForward(ActionServlet.java:1758)

    at com.cisco.nm.uii.UIIController.processActionForward(UIIController.java:380)

    at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1595)

    at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:491)

    at javax.servlet.http.HttpServlet.service(HttpServlet.java:689)

    at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)

    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)

    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

    at com.cisco.nm.cmf.util.AccessLogFilter.doFilter(AccessLogFilter.java:128)

    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)

    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)

    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)

    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)

    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)

    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)

    at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:199)

    at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:282)

    at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:754)

    at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:684)

    at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:876)

    at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)

    at java.lang.Thread.run(Thread.java:595)

22-Oct-2012|10:48:17.625|ERROR|AAD|TP-Processor6|DeviceManager|getHighSeverityAlerts()|.|NULL Log Message

One more Thing

I have recently Installed Patches for CM , DFM & RME

How I can Uninstall this To check that if Its working after Uninstalling Patches.

Everyone's tags (1)
3 REPLIES 3
Highlighted
Cisco Employee

LMS 3.2 ERROR.....High severity alerts

I dont think it should be an issue due to pacthes or any update. Do you see the same error in other part of DFM as well??

Try and share if other features work properly or they too show some errors in DFM??

-Thanks Vinod **Rating Encourages contributors, and its really free. **
Highlighted
Beginner

LMS 3.2 ERROR.....High severity alerts

Thanks for reply......

I solved This Problem By moving  Back to original Files of some patches

& Restarting Demon Manager service......

Highlighted
Beginner

LMS 3.2 ERROR.....High severity alerts

I have tried restarting Demon manager services and all other services, but still not resolving this issue.

I have not done any changes recently which can cause this issue Please suggest what can i further do to resolve the issue.

Thanks in advance !!

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