05-31-2011 03:43 AM
Hi there
I recently installed LMS3.2 in the setup process it asked me for the *.lic file which I provided. I then installed diffrent updates and patches for LMS. LMS is working int the common services tab. but anything else gives me a error: The license file is invalid. Please click this link for information about obtaining a valid purchase license or click here for current licensing information Otherwise, please contact your Cisco representative for purchasing information.
Can anyone give me a tip on how to fix this error and get all the modules working. The license is a full license for all the add ons.
Regards
Solved! Go to Solution.
05-31-2011 07:22 AM
you need to have to original license file
go to NMSROOT\etc\licenses and backout all the .lic files;
restart dmgtd (on Windows)
net stop crmdmgtd
net start crmdmgtd
after this procedure you should be able to login and re-install the original license file under
Common Services > Server > Admin > Licensing
05-31-2011 07:22 AM
you need to have to original license file
go to NMSROOT\etc\licenses and backout all the .lic files;
restart dmgtd (on Windows)
net stop crmdmgtd
net start crmdmgtd
after this procedure you should be able to login and re-install the original license file under
Common Services > Server > Admin > Licensing
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