07-16-2011 02:52 AM
Hi all,
I am using CWLMS 4.0.1 om Windows 2008. I tried to generate a PSIRT Summary report with "The PSIRT/EOX reports settings" is set to Local and I ran a "PSIRT/EOX system job" first but the report keeps "loading" forever. and I am getting a message in the browser Status Bar
"contentFrame.REPORTS_Inventoryreportsui is null or not an object
crireportgenerator.do
"
I am using Internet Explorer 8 and Java is updated.
I'd appreciate any ideas.
Thanks
07-16-2011 03:08 AM
Hi Tolib
Did you tried Firefox Explorer, try it, have problem looking like this long time back with LMS then i switched over Firefox it works.
but its most probably with your java version installed tried to install different version of java (latest one or older one not sures some time it works fine with older one)
further more did you runn OS 32 bit or 64bit
make sure about this requirements too.
Browser Internet Explorer 8.0
Firefox 3.6 for Windows
Note: Support for 32 bit browsers only
Java Plug-in Java Plug-in version 1.6.0_19 or later 1.6 updates only
here is more details about it.
07-17-2011 03:52 AM
I installed JRE 1.6.0_19 and it gave me the same error. I installed even latest version 1.6.0.26 and still the same.
07-29-2011 06:56 AM
brother did you tried mozilla firefox browser ? if not try it too. also share error screen shot (complete error)
07-29-2011 11:03 AM
Thanks brother. It is working fine now. It wasy mistake I copied the PSIRT_EOX_OFFLINE.zip and EOX_SOFTWARE.zip
files in
"NMSROOT
\files\rme\jobs\inventory\reports\EOX_PSIRT" folderinstead of
"NMSROOT
\files\rme\jobs\inventory\reports\EOX_PSIRT\local_xml" folder.
Thanks for the help
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