11-24-2016 12:29 AM
Im looking to perform a full rebuild of our LMS 4.1 soft appliance.
It failed a while back with DCR server errors and despite a lot of effort and trawling through the support community it still very broken. - There are no backups.
Has anyone done, or does anone know the best way to do a 'factory reset' so to speak.
I dont mind rebuilding from scratch, but am slightly concerned over any licensing issues that may pop up.
Any assistance would be greatly appreciated.
Thanks
11-24-2016 06:47 AM
Rebuild from scratch as 4.2 and update to 4.2.5 with the latest device packages would be the best course of action.
Assuming you have support, you can open a TAC case to get the license re-issued for the new Universal Device Identifier (UDI) that a new server would have.
11-24-2016 06:49 AM
If only I had support......
Thanks Marvin :)
11-24-2016 07:32 AM
What platform are you on - Windows or soft appliance?
Are you tied to LMS or can you consider switching over to Prime Infrastructure?
PI is closer in feature parity these days and is about neck and neck with LMS at this point. There a few glaring omissions (automated syslog actions, no CiscoView, no netshow) but some other things have improved quite a bit (topology, compliance checking, EoX reporting etc.). Plus PI has all the wireless bits that LMS does not have at all.
...and then there's SolarWinds etc. ;)
11-24-2016 08:12 AM
Its all down to money Im afraid. LMS was specced, so LMS it is. At least for now.
11-24-2016 09:10 AM
OK. I saw in your original post you mentioned soft appliance. LMS licenses are issued "node locked". They are linked to the VUDI of the VM.
I'm pretty sure a new VUDI would be generated on a new VM build.
You might have luck with reinitializing the database from the cli. See the procedure documented here:
http://www.cisco.com/c/en/us/td/docs/net_mgmt/ciscoworks_lan_management_solution/4-2/user/guide/admin/admin/appendixcli.html#21059
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