LMS 4.2 critical alert in email

[Joris Deprouw]

Hi all,

I have an issue with my lms 4.2 installation.

I have created a fault notication group which sends me an email when an alert is active on a device.

Some of the devices are deleted from the inventory, but when I restart my deamon manager. I receive alerts for all the devices I have deleted in the past.

I get this email in my inbox.

When I check "Monitor - SNMP traps - fault notification group" I can't see any of the devices for which I receive the email alert?

Am I looking in the wrong place? Does anyone have an idea?

Best Regards,

Joris

EVENT ID                = 00024PS

TIME                    = Fri 01-Feb-2013 11:03:59 CET

STATUS                  = Active

SEVERITY                = Critical

MANAGED OBJECT          = switch

MANAGED OBJECT TYPE     = Switches and Hubs

EVENT DESCRIPTION       = Unresponsive::Component=switch;ComponentClass=OnAnyClass;ComponentEventCode=1089;SystemObjectID=.1.3.6.1.4.1.9.1.278;Description=Cisco Internetwork Operating System Software \X0D\X0AIOS (tm) C3500XL Software (C3500XL-C3H2S-M), Version

CUSTOMER IDENTIFICATION = CiscoLMS

NOTIFICATION ORIGINATOR = Fault Management Module

[AFROJ AHMAD · Accepted solution]

Hi All,

Run this command on the command prompt:

dmctl -s DFM

then

dmctl>geti Router  (if it is a router )  >> Command is case sensitive

dmctl>geti Switch  (if it is a swicth)

look for your devices which you have deleted

if the device does not exist in DFM ,check in DFM1 and follow the above procedure:

dmctl -s DFM1

---

if you found that device there then delete it with the below commad:

dmctl>invoke Switch:: remove

dmctl>invoke Router:: remove

I hope this will help

Thanks

Afroz

[Joris Deprouw]

Hi,

Your procedure did the trick.

Thanks,

Do you know why sometimes a devices stays in LMS DFM even though you remove it from the inventory?