LMS Win Server 8 installation did not working - different options tried

[ajc]

After following the instructions provided in the following forum discussions:

https://supportforums.cisco.com/thread/2130443

https://supportforums.cisco.com/docs/DOC-9132

the installation of the LMS 4.2 (the end goal implies install 4.2.3) did not work as usual with this manufacturer apps. I am getting an error:

ERROR:  Failed to execute C:\PROGRA~2\CSCOpx/bin/cwjava.exe -cw C:\PROGRA~2\CSCOpx -

cw:jre lib/jre  -cp:p MDC/tomcat/webapps/rme/WEB

Something that should be relatively simple is an entire nightmare. I have tried at least 5 times to install this application (based on all the recommendations from the link and now I will have to rebuild the server and try from scratch). Can anyone please give me some orientation on this issue?

thanks a lot,

Abraham

[ajc]

Hi Osman,

Please let me know your experience with this Windows LMS installation and operation.

I want to add that now the topology and subnet grouping is not working properly on this "app". I could run the discovery but some "automatic" properties of the tool are not working as expected. I am opening "another" TAC Case,

regards

[osmanalgmx]

Dear Abraham,

I tried with soft appliance too (.ova file) and it was successful in terms of installation but when I tried to discover network, hits another error. it seems a few process can't start such as "jrm" and I couldn't manage to start it manually too. Maybe there is some problem with virtual machine specification itself as I tweaked CPU frequency in virutal machine configuration to make it run. I'm going to install it on a new VM with sufficent CPU resources and will let you know the results.

But be aware that soft appliance can not handle more than 2500 devices.

Regards,

Osman

[ajc]

Hi Osman,

After working for many days with the CISCO TAC Engineer, the solution was found. Even though I install the LMS using the Administrator Account of the Windows Server, some permissions to access files/folders were not set correctly.

Once the TAC Engineer ran the following command, now the server/features are working fine however I am still testing them.

C:\WINDOWS\System32\cacls.exe "D:\Program Files\CSCOpx" /T /G Administrators:F casusers:F

I could discover 4K devices in our network and change DCR Credential smiultaneously with no issues.

One additional detail is that our server only has 4 sockets (CPU Count) so I am limited to 30K MIB Objects to be monitored. It has nothing to do with the LMS installation but is a warning that I got in the LMS when I was running the discovery.

regards

Abraham