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mismatch between CS devices and CM devices.

rmejjati06
Level 1
Level 1

Hi,

I have installed LMS 2.5.1 with the last updates package. Some device on CS not appears on CM. A problem occurs: in

User tracking I have some devicename with IP addresses.

Can you help me about this problem?

1 Reply 1

thomas.chen
Level 6
Level 6

1) For the devices which do not appear in Campus, check the SNMP credentials in DCR.

2) If Campus Manager is not able to succeed in performing reverse DNS lookup on IP address, it will display IP address itself in under Device Name. This is applicable to all Campus Manger applications.