Hi!
I am trying to add some APC UPS Devices into CiscoWorks LMS 4.1. For example i have three APC Smart UPS 5000 RT RMXLI with management cards AP9619, i have chosen Device Type as "Smart-UPS RT 5000 XL" in Nom-Cisco Devices list, but when i am creating Invetory collection job, i`m getting status failed for this devices and the error is: "RICS0001:Internal Error,unable to process the collected data from the device"