PI 2.2 - C892 - Clients and users not monitored

[lauresfrank]

Dear Community,

I have a small site with one Cisco892FSP (IOS 15.5T2) with a lot of connected clients to its 8-port switch. I successfully added the router/switch to PI2.2 (managed). The SNMP config on router is quite easy with SNMPv2 enabled and a RW community. 

The problem is that the clients don't show up under "Monitor->Clients and Users". It is just empty.

- Which MIB does PI use to get clients and users? Maybe it is not supported on routers?

- Any other idea?

Regards

[AFROJ AHMAD]

Hi ,

Go to Admin >background task   and make sure "Wired Client Status"  is ENABLED

Thanks-

Afroz

***Ratings Encourages Contributors ***

[lauresfrank]

Yes, it is enabled by default (See attachment). So this is not the reason for the problem. But thanks anyway.

[AFROJ AHMAD]

How about the client statics for other devices like switches  ?

[lauresfrank]

Dear Afroj, 

yes other switches work. So this must be a C892 related issue? See Attachment.

Thanks for your support.

[AFROJ AHMAD]

as far as I know ,client and user information will not work for router :(

Thanks- 

Afroz 

***Ratings Encourages Contributors ***

Thanks-

Afroz

***Ratings Encourages Contributors ***

- See more at: https://supportforums.cisco.com/discussion/12505971/pi-22-c892-clients-and-users-not-monitored#sthash.pe4sVZUR.dpuf

Thanks-

Afroz

***Ratings Encourages Contributors ***

- See more at: https://supportforums.cisco.com/discussion/12505971/pi-22-c892-clients-and-users-not-monitored#sthash.pe4sVZUR.dpuf

Thanks-

Afroz

***Ratings Encourages Contributors ***

- See more at: https://supportforums.cisco.com/discussion/12505971/pi-22-c892-clients-and-users-not-monitored#sthash.pe4sVZUR.dpuf