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PI 3.1 Error during creation of user-defined group (already exists)

Johannes Luther
Level 4
Level 4

Hi board,

currently I'm using Cisco Prime Infrastructure 3.1 (Patch 3 / Device Pack 3) and I want to create User-Defined network device groups.

So far so good. I created a lot of groups so far, but during the creation of one specific group (named "Access Point") an hit save, I got a "successful" message but the group is not visible from the GUI and even not quering the groups via REST-API.

If I want to create the group again, I get the following error:

So the group is already there (somehow). Is there a way to delete the faulty group from the database. Anybody knows if there is a XML configuration file in the /opt/CSCOlumos directory (or somewhere else), where the user defined groups are stored?

Anybody ("wave at Cisco engineers / Tac") has an idea?

Cheers

Johannes

3 Replies 3

AFROJ AHMAD
Cisco Employee
Cisco Employee

Hi Johannes,

Are you selecting all the devices , I mean unmanaged devices as well while creating the group ?

if yes try with only managed devices.

found a bug:

Error message pop-up when selecting all devices in Port grouping page
CSCva94332
Thanks-
Afroz
***Ratings Encourages Contributors ***
Thanks- Afroz [Do rate the useful post] ****Ratings Encourages Contributors ****

Hi Afroj,

when creating network device groups, you don't have to select any devices. In fact you even cannot select any devices, because the creation dialog is in a separate menu (Inventory / Group Management / Network Device Groups)

Scott Plank
Level 1
Level 1

I'm having the same problem with Prime Infrastructure 3.3, Update 01, Maintenance Release 1. Were you ever able to find a solution?